| Waterdrop | Other brands | |
|---|---|---|
| Smart filter life reminder | ✔ | ✖ |
| Filter replacement | 3 seconds | 3 minutes |
| Micron rating | 0.5 | 1-5 |
| Integrated waterway | ✔ | ✖ |
Under Sink Filtration System Integrated Dual Carbon Waterdrop TSC-W
WD-TSC-W, Smart Filter Life Reminder, 0.5 Micron Filtration, USA Tech
Regular price
€185,99
Sale price
€185,99
Regular price
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Shipping rates and delivery estimates
Shipping Method |
Estimated Delivery Time |
Costs |
Economy Shipping |
4-10 Business Days |
Free |
Standard Shipping |
3-6 Business Days |
$5.99(Free on order over $200) |
Express Shipping |
2-5 Business Days |
$12.99 |
* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.
Handling Time:
We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.
Shipping areas
The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
International shipping
We are sorry that the international shipping service is not supported for the time being.
Shipping Carriers
We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.
Delivery Time Exceeded
Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Note: We don't accept requests to specify a certain carrier to deliver the package.
Shipping origin
The package will be shipped from one of our US warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!
Sales Tax
The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.
30-Day Return
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No Worries Guarantee
Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.
Order Cancellations:
If you wish to cancel an order, please contact our customer service team.
1. If you contact us within 24 hours of purchase:
Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.
2. If you contact us after 24 hours of purchase:
- In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
- The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
- We will process your refund after receiving the package.
30-day Risk-free Return Policy:
- You are eligible to return any item* within 30 days of receipt.
- All returned items must be disassembled and repackaged as they were originally received.
- The 30-day risk-free return policy applies to all item*.
- No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
- Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.
Return after 30 Days of Receipt:
- You may still return any item after 30 days of receipt.
- In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
- All returned items must be disassembled and repackaged as they were originally received.
- A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.
1-year Warranty:
Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.
If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.
For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.
Exchange Policy:
1. Defective Products:
If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.
2. Non-Quality Issues:
If you wish to exchange a product for non-quality-related reasons, please note the following:
- The product must be within 30 days of purchase and unused.
- The product must be returned in its original packaging, along with the original purchase receipt.
- You will be responsible for the re-shipping costs.
- Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.
How to Return a Product?
If you would like to return a product, please follow these guidelines:
Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.
How to contact us:
Email: service@waterdropfilter.com
Toll-free Tel: (888)-352-3558
Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:
- Include the order number in the package. You can print out the order detail page or leave a note inside the package.
- Ensure the package contains the original receipt of purchase.
- Return the product in the original packaging we provided.
- The product must be damage-free (this does not apply to defective products, as damage will void the refund).
Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.
General Information for All Returns:
1. Defective Products:
If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.
2. Non-Quality Issues:
- You are responsible for shipping the products to the return address provided.
- Returned items will undergo inspection before issuing a refund.
- Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
- We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
- Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
- All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.
Return Address:
Ecolife Technologies, Inc.
1951 S Lynx Pl,
Ontario, CA 91761
United States
Tel: 888-352-3558
Price Match Policy:
At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.
Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.
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Model number
WD-TSC-W / WD-TSC-B
Product dimensions
14.81” * 4.68” * 13.97”
Operating temperature
5-38℃ / 41-100℉
Included components
System housing×1
PP filter×1
CS filter×1
CT filter×1
Faucet×1 set
1/4” PE tubing×1
3/8” PE tubing×1
3/8”-1/2” feed water adapter×1 set
Lock clip×4
Teflon tape×1
AA battery×3
Usage environment
Indoor use only
Power specification
4.5V
Waterdrop Integrated DC Filtration System is an advanced intelligent water purification system, which achieves great filtration performance. Aside from the pre-sediment filter for large impurity removal, the carbon block filters effectively adsorb 99% of chlorine, lead, taste and odor, and other harmful heavy metals, significantly improving the taste of water. The innovative filter design allows under sink water purifier to reduce contaminants while improving the taste of drinking water, providing healthier and safer water for you and your loved ones. Unlike other water purification systems that generate a lot of waste water, this under sink water filtration system produces prime-quality purified water with zero waste water. The drinking water filter system does not require an undersink electricity supply, which means you do not have to worry about your power supply under the kitchen cabinet. Therefore, you can drink clean and safe purified water even in emergencies like a power blackout.
PP/CS/CT Filter Life Indicator
- Real-time filter status indicating system
Filter Reset Button
- Touch to reset after filter replacement
Power Indicator
- Learn when to replace the battery
PP Filter
- Effectively reduces large impurities
CS Filter
- Reduces chlorine, taste and odor
CT Filter
- Reduces up to 99% chlorine and creates excellent-tasting water
Premium filtration performance
- The carbon block filters can effectively adsorb 99% of chlorine, taste and odor, lead, and other harmful heavy metals. Aside from the PP filter for large impurity removal, the other carbon block filter significantly improves the taste of water, ensuring safe, delicious drinking water.
Advanced integrated waterway
- The under sink water filter system has a cutting-edge integrated waterway to prevent water leakage. This allows you to replace the filters without cutting off the water supply, thereby giving you a safe and secure water purification experience. The system produces prime-quality purified water with zero waste water.
Smart indicating system
- By changing color, the electronic indicators on the front panel will notify you when it’s time to replace the filters. This ensures that you have safe, clean, and healthy purified water all day long!
Extended filter life
- The advanced filter design allows the filters to perform with an extend service life up to
12 months, which reduces the frequency of future filter replacements and saves on maintenance costs.
Easy installation
- This under sink water filtration system is an advanced intelligent water purification system. Designed for home DIY, the system can be completely installed in approximately
30 minutes. In just3 seconds, the filter can be changed with a single twist-pull.
Less undersink space
More space for storage
- The compact design saves more undersink space and brings more storage room for storage. Water is filtered and delivered immediately.
Enjoy crisp water,enjoy a healthy life
Good-tastingwater
Superiorperformance
Budgetfriendly
Meets yourwater needs
TSU Ultrafiltration System |
TSC Filtration System |
G3 RO Filtration System |
|
| Replacement Filters | TSPP/TSUF/TSCT | TSPP/TSCS/TSCT | N1CF/N2RO/N3CB |
|---|---|---|---|
| Micron Rating | 0.01μm | 0.5μm | 0.0001μm |
| Removable Substances | Most of chlorine, taste and odor, lead, fluoride, heavy metals, VOCs and much more | Most of chlorine, odor, lead, mercury, fluoride, arsenic | Most contaminants including fluoride, TDS, limescale, bacteria, viruses and heavy metals |
| Gallons Per Minute | 0.6 GPM | 0.6 GPM | 0.27 GPM |
| Upgrade Filter Material | Ultra-Filtration membrane | × | Reverse osmosis (RO) membrane |
| Reduce TDS | × | × | √ |
| Dedicated Faucet | Ordinary faucet | Ordinary faucet | Smart faucet |
What are the differences between Waterdrop and other brands of under-sink water filtration systems?
What is the rated input water pressure of the 3-stage under sink filtration system?
The input water pressure is rated for 14.5-87 psi / 0.1-0.6 MPa.
What is the feed water temperature of this undersink filtration system?
The feed water temperature of this 3-stage under sink filtration system is 41-100℉ / 5-38℃.
How to install the undersink dual carbon filtration system?
Step 1: Install the feed water adapter.
Step 2: Install the faucet.
Step 3: Install the batteries and place the system.
Step 4: Connect tubing.
Step 5: Start up the system.
You can get a detailed instruction and a user manual on the product page.
What size and quality tubing does this dual carbon filtration system need? 1/4 or 3/8"?
The tubing for undersink installation is included in the package.
The inlet tubing is 3/8" and the outlet 1/4". We use food-grade PE tubing to ensure water taste and safety.
How to drill a hole for the faucet of this undersink dual carbon filtration system?
Please confirm if there is an existing hole available to install the faucet. If not, please drill a hole in accordance with the following steps. It's highly recommended to watch the YouTube video "How to Drill Faucet Holes" for a better understanding of the process. There is also a sticker for your reference to drilling the hole. Remember to wear safety glasses to protect your eyes while drilling the faucet hole.
Step 1: Choose a diamond drill bit for granite, and a carbide drill bit for stainless steel. Do not use a hammer drill on natural stone, glass, or ceramic.
Step 2: Glue the sticker on your sink or countertop, and drill a hole referring to the sticker hole size (1%").
Step 3: Make an indent with a center punch on a stainless-steel sink before drilling to help guide the bit.
Step 4: Be careful when drilling on a porcelain sink, as it can be easily chipped. Apply downward pressure firmly on the bit until you break through the surface.
Step 5: Start at the lowest speed, and hold the drill straight with firm pressure to prevent the bit from walking on the counter.
Step 6: Once you break through the surface, swirl the drill a little to apply pressure in a circle evenly.
How often do I need to change the under sink carbon filters?
Does the undersink dual carbon filtration system produce waste-water?
Unlike other water filtration systems that generate a lot of waste-water, this dual carbon filtration system produces prime-quality purified water with zero waste-water.
Does the dual carbon filtration system require a wall plug?
The system does not require an electricity supply, which means you do not have to worry about your power supply under the kitchen cabinet. Therefore, you can drink clean and safe purified water even in emergencies like a power blackout.
Why less water flows out from my faucet?
Please check the filter life indicator. If the filter has expired, replace it immediately.
The water inlet pressure is abnormal. The normal water inlet pressure is 14.5-87psi, please check the water inlet pressure and use the filter after the pressure is normal. If the water inlet pressure is too low for a long period of time, install a booster pump before use.
The water inlet and outlet valves are not fully opened. Please check the cold water valve, feed water adapter, and faucet to ensure that they are fully opened.
The filter is blocked. If the water quality is poor, the filter may become blocked after being used for a certain period of time. It will need to be replaced. If using well water as the source, please make sure the feed water has been through a pre-filtration system, otherwise, large particles in well water will clog the filter easily and shorten filter life.
The inlet water tubing or outlet water tubing is bent. Please check and straighten out the inlet and outlet water tubing.
Why the filtered water of Waterdrop undersink dual carbon filtration system tastes weird?
The filters have expired. Please check the filter life indicators. Replace the filters immediately if they have expired.
If you haven't used the system in a long time, turn on the faucet and flush it for a while before drinking.
The filters are installed in the wrong order. The numbers of the filters should be the same as those on the system housing. Please verify that the filters are in the correct order.
Why the indicators of the dual carbon filtration system do not work?
The indicators are in an energy-saving mode in normal use. You must press any filter reset button to start the indicators and check them.
The batteries are not installed and the electric circuit is not connected. Please refer to the instructions to install the batteries again.
The battery voltage is insufficient. In this case, the batteries will need to be replaced.
The display cable is not plugged in. Please contact Waterdrop customer service.
What are the differences between this ultrafiltration system(WD-TSU) and the dual carbon system(WD-TSC)?
The main difference between TSC and TSU are:
Filtration accuracy: TSU 0.01μm / TSC 0.5μm
Different filter: TSC: 3 filters, PP+CS+CT / TSU: 3 filters, PP+UF+CT
The TSU can reduce the bacteria from the source water while the TSC cannot.
Can I use the Waterdrop UF filter on this undersink dual carbon filtration system?
You could not use UF filter in this TSC system. Because the logic and setting between the smart filter life reminder in TSC and TSU are different, therefore the installation of the UF replacement filter to TSC will affect your judgment of the filter's service life. We do not recommend this.
If you want to have an ultrafiltration function, please choose our TSU ultrafiltration system.